About Us | Prime Staffing Solutions

Our story

Built to do it
the right way

"We set up Prime Staffing because we saw too many agencies cutting corners — on worker pay, on compliance, on service. We wanted to build something different."

Prime Staffing Solutions is a director-led care staffing agency based in London. We are deliberately small. Every client works directly with a director. Every worker is known to us personally.

We grow carefully — taking on schemes we are proud to work with and workers we are proud to represent. We do not compete on price alone. We compete on reliability, compliance, and the quality of care our workers deliver.

Our commitment

Director-led — always

You will never speak to a call centre or an account manager. Every client relationship is managed directly by one of our directors from the first enquiry onwards.

Operations & Client Relations

Director — your primary contact

Responsible for client relationships, new enquiries, and day-to-day operations. Available directly from first conversation through to ongoing scheme management.

Compliance & Workforce

Director — compliance lead

Responsible for worker recruitment, DBS processing, training verification, compliance management, and payroll operations.

Prime Staffing Solutions Ltd · Registered in England & Wales · Company No. 17171274
Registered office: 71-75 Shelton Street, Covent Garden, London WC2H 9JQ

What we stand for

Our values in practice

Compliance without compromise

Every DBS, every training certificate, every right-to-work check is verified on original documents before any worker takes a shift. No exceptions, no assumptions.

Fair pay for care workers

Every worker earns at or above London Living Wage. We believe that fair pay produces motivated, reliable workers — and that directly benefits the people they care for.

Transparent, honest service

No hidden fees, no unexpected charges. You know your rates upfront. You speak to a director. You get straight answers. That's how we work with every client, every time.

Built to do itthe right way

Built to do itthe right way

Our values in practice

Built to do it
the right way

Built to do it
the right way