Getting started

From enquiry to placement
in three simple steps

We make getting compliant cover straightforward. Tell us what you need, we match the right worker, and one weekly invoice handles everything.

Request staff cover →
1
Contact us
Tell us what you need
Call or email with your shift requirements — hours, location, type of setting, and any specific skills needed. We respond within 2 hours during business hours. No lengthy onboarding forms.
2
We match & confirm
We find the right worker
We match you with a compliant, experienced worker and confirm the booking. You receive the worker's name, DBS status, and relevant training details before they arrive.
3
Simple invoicing
One weekly invoice, nothing more
After the shift, the worker submits a signed timesheet. We invoice you weekly. Worker pay, holiday pay accrual, employer NI, and pension — all included. Workers are engaged directly by PSS, not via umbrella companies. 14-day payment terms.
What to expect
2-hour response guarantee
All new enquiries and urgent requests answered within 2 hours during business hours. Incidents reported within 24 hours.
Compliance details upfront
Before any worker arrives, you receive their name, DBS status, training certificates, and right-to-work confirmation. No chasing, no guessing.
One weekly invoice
Everything is included — worker pay, holiday accrual, employer NI and pension. 14-day payment terms. No hidden charges or admin fees.
Ready to book your first shift?
Call or email — we'll have a worker confirmed within hours.
Request staff cover →
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